Booking Disruption Command Center

TypeScript command center for booking disruptions, recovery blockers, guest communication posture, and hospitality-grade service restoration operations.

Why this exists

• Hospitality and travel teams lose guest trust when payments, inventory, and messaging break in different systems at different speeds.
• Booking recovery needs a clear view of which incidents are live, which blockers still need proof, and which guest packets should not go out yet.
• Hospitality / Travel Tech buyers care whether service recovery can stay safe without fragmenting guest messaging, vendor escalations, or revenue operations.
• Operators want tooling that turns disruption chaos into governed recovery lanes, named ownership, and measurable guest-trust posture.

Why this matters (KG Embedded tie-back)

This repo demonstrates the disruption-recovery primitive for Hospitality / Travel Tech buyers: incidents, blockers, and guest-facing posture tied into one operator surface. A B2B SaaS buyer would care because guest, booking, and recovery data often need to surface inside customer-facing products without exposing unsafe write paths or fragmented operational evidence. Kinetic Gain Embedded extends this into security-first in-product analytics for booking recovery, service delivery, and guest-trust workflows, see kineticgain.com/embedded.

Routes

• /
• /booking-lane
• /recovery-risks
• /guest-communication
• /verification
• /docs

API

• /api/dashboard/summary
• /api/booking-lane
• /api/recovery-risks
• /api/guest-communication
• /api/verification
• /api/sample

Screenshots

Local Development

cd booking-disruption-command-center
npm install
npm run dev

Open:

• http://127.0.0.1:5540/
• http://127.0.0.1:5540/booking-lane
• http://127.0.0.1:5540/recovery-risks
• http://127.0.0.1:5540/guest-communication
• http://127.0.0.1:5540/verification

Validation

• npm run build
• npm run test
• npm run coverage
• npm run demo
• npm run smoke
• npm run prerender
• npm run render:assets

Production status

Aspect	Status
CI	Node 20 + 22 matrix — lint · typecheck · coverage · build · demo · smoke · npm audit (workflow)
Test coverage	100% statements on src/services/ (gate: ≥ 60%)
License	AGPL-3.0-or-later
Dependencies	Dependabot weekly (npm + GitHub Actions); npm audit --audit-level=high in CI
Security	SECURITY.md — 0 known high/critical advisories at v1.0-prod
Deploy	Static prerender → https://bookings.kineticgain.com/ (GitHub Pages, pages workflow)

Docs

• Architecture
• Origin
• Kinetic Gain Embedded tie-back
• Changelog